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After United Airlines refused to pay for his broken guitar Dave released a complaint diss track which caused the Airline's stock to go down 10% and lost about 180 million. : r/nextfuckinglevel
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Experience: The Blog: United Breaks Another Guitar and the Social Media Hype Cycle Comes Full Circle
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Experience: The Blog: United Breaks Another Guitar and the Social Media Hype Cycle Comes Full Circle
United Breaks Guitars' singer says airline passenger bill of rights signals positive direction | Globalnews.ca
The Mistake That Cost United Airlines $1.4 Billion in One Day, and What You Can Do to Avoid It | Inc.com
NEW VIDEO: United Breaks Guitars 4? - Dave Carroll | An award winning singer-songwriter, professional speaker, author and consumer advocate.
How a music video changed customer service - Marketplace